1. Introduction

CertPoint.ai (CertPoint Adaptive Intellect, LLC) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in other ways. By accessing CertPoint.ai, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that identifies you, such as your name, email address, phone number, and payment details, when you register, purchase a course, or subscribe to our services.
  • Non-Personal Information: Technical data such as IP addresses, browser type, device information, and site usage data collected through cookies and similar tracking technologies.
  • Course Interaction Data: Information about your use of our training programs, including course progress, quiz results, and completion status.
  • Communications: Any correspondence, feedback, or other information you provide when communicating with us via email, chat, or other channels.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our training programs and website functionality.
  • User Support: To respond to your inquiries, provide customer support, and address any technical issues.
  • Personalization: To personalize your experience and recommend courses or content based on your interests.
  • Marketing: To send you promotional materials, newsletters, or information about new services, subject to your consent where required by law.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.
  • Security: To detect, prevent, and respond to potential security issues or fraud.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analytics, and email marketing.
  • Legal Requirements: When required by law, such as in response to a court order or subpoena.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business transaction.
  • Partners and Affiliates: With IASHEP or other partners for certification verification or compliance purposes.

5. Cookies and Tracking Technologies

CertPoint.ai uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings, though this may affect the functionality of the site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. However, no security measures are 100% foolproof, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. We may anonymize data for statistical or research purposes in which case it is no longer associated with you.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.
  • Objection to Processing: You can object to the processing of your personal data under certain circumstances.
  • Data Portability: You can request a copy of your data in a machine-readable format.

To exercise any of these rights, contact us at [insert email address].

9. Children’s Privacy

CertPoint.ai does not knowingly collect personal information from children under the age of 16. If you believe we have collected information from a child, please contact us to request deletion.

10. International Transfers

If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the United States. We ensure that such transfers are legally compliant and that adequate protection is in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated through our services or via email.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

CertPoint.ai (CertPoint Adaptive Intellect, LLC)
Email: info@certpoint.ai